![]() ![]() If a locomotive is sent to Digitrax, Digitrax will ship the entire package back, unrepaired. Intentional damage and customer modifications outside the scope of instructions provided with the product are not covered by this warranty.ĭo NOT send a locomotive with your decoder. This includes speakers, wire, cables, battery covers, etc. Shrink may be peeled back to expose pads for adding function wires.Īccessory items that are not covered under the No Worries Warranty carry a 90 day warranty against defects in materials and workmanship. Please do not remove the shrink wrap protective sleeves from the Digitrax decoders. Please do not open the Command Station/Boosters (except for making voltage adjustments or changing batteries per the manuals). If a defect or accidental damage occurs, return the unit directly to Digitrax for service. Please Note: Most of our products are not user serviceable. Un-repairable items will be returned to you at no charge with no repairs made. Note: Some Digitrax products are no longer repairable due to unavailability of repair parts. Many problems are easily resolved by contacting Digitrax Tech Support without having to send in your unit. This is a legacy to the olden times and rather technical, but fortunately DecoderPro has matured to the point that it is quite good at selecting the best mode for you. The first item at the top of the service mode programmer pane is a selection for the mode used to program your decoders. Please give a complete description of the issue you are having. Click on Service Mode (Programming Track) Programmer. Please give your name, e-mail address, phone number and when is the best time to contact you. Click here to send Digitrax Tech Support a message. Before you send any units for repair, please take a few minutes to review our Support Options.ġ. Make Sure Your Item Needs To Be Repaired Before Sending It To Us! Many of the units we receive for repair do not need any repairs at all. Please DO NOT return items for repair to the place of purchase. We'll get them fixed up and return them to you as quickly as possible. ![]() Repairs are simple, too! Just fill out the form and return your items directly to Digitrax for repair. That's it! A simple, straightforward warranty with no tricky language! Digitrax gives a one year "No Worries" Warranty against manufacturing defects and accidental customer damage on all Digitrax command stations, boosters, throttles, decoders, power supplies and layout control devices. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |